The International Organization for Standardization, commonly known as ISO, derives its name from the Greek word "isos", meaning equal. The story of ISO began in the 1920s in Geneva, Switzerland, with the establishment of the International Federation of the National Standardizing Associations (ISA). However, the organization was suspended during World War II. In October 1946, delegates from the ISA and the United Nations Standards Coordinating Committee (UNSCC) met in London and agreed to merge efforts, leading to the creation of a new global body. This new entity officially began operations in February 1947 as the International Organization for Standardization.
Because the full name would vary across languages, the short-form “ISO” was adopted to ensure uniformity worldwide. Over the years, ISO has grown into a global network, comprising representatives from more than 150 countries and publishing over 16,500 international standards. These standards cover a wide range of industries and are continuously developed and reviewed by experts who meet regularly to ensure they reflect current needs and best practices.
ISO Certification is a formal recognition that an organization complies with the standards set by the International Organization for Standardization (ISO). It demonstrates that a company's products, services, or processes meet international quality, safety, efficiency, or environmental standards.
The certification process involves an external audit by an accredited certification body, which verifies that the organization adheres to the specific ISO standard it is applying for—such as ISO 9001 for Quality Management, ISO 14001 for Environmental Management, or ISO 27001 for Information Security Management.
ISO Certification helps organizations improve their credibility, gain customer trust, increase operational efficiency, and expand into international markets.
Purpose of ISO Certification
ISO certification is a way for businesses to demonstrate that their processes, products, or services meet specific, internationally recognized standards. This gives customers and stakeholders confidence in the organization’s ability to deliver quality, consistency, and safety.
1. ISO 9001 Quality Management System (QMS) - Ensures quality in products and services, improves customer satisfaction and operational efficiency.
2. ISO 14001 Environmental Management System (EMS) - Helps organizations reduce environmental impact and comply with environmental laws.
3. ISO 45001 Occupational Health and Safety Management System - Focuses on improving employee safety and reducing workplace risks.
4. ISO 27001 Information Security Management System (ISMS) - Protects sensitive data and ensures information security.
5. ISO 22000 Food Safety Management System (FSMS) - Addresses food safety throughout the supply chain.
6. ISO 50001 Energy Management System (EnMS) - Enhances energy efficiency and reduces energy costs and emissions.
7. ISO 13485 Medical Devices Quality Management System - Ensures quality and regulatory compliance for medical device manufacturing.
8. ISO 21001 Educational Organizations Management System - Improves processes in educational institutions for better learning outcomes.
9. ISO 22301 Business Continuity Management System (BCMS) - Prepares organizations to continue operations during disruptions.
10. ISO 31000 Risk Management - Provides principles and guidelines for effective risk management.
11. ISO 10002 Quality Management – Customer Satisfaction - Guides organizations in handling customer complaints effectively.
12. ISO 37001 Anti-Bribery Management System - Helps prevent, detect, and address bribery.
13. ISO 39001 Road Traffic Safety Management System - Aims to reduce traffic accidents and improve road safety.
14. ISO 29990 / ISO 29993 Learning Services Management System - Ensures quality in non-formal education and training services.
15. ISO 17025 Testing and Calibration Laboratories - Ensures accuracy and reliability in laboratory testing and calibration.
16. ISO 20000-1 IT Service Management - Improves IT service delivery and quality.
17. ISO 19600 / ISO 37301 Compliance Management System - Helps organizations comply with laws, regulations, and standards.
18. ISO 28000 Supply Chain Security Management - Ensures safety and security in supply chains.
19. ISO 20121 Event Sustainability Management System - Promotes sustainability in event planning and management.
20. ISO 55001 Asset Management System - Provides a structured approach to managing the lifecycle of assets.
Documents Required for International Organization for Standardization (ISO) Registration
1. Business Registration Proof
2. Company Profile
3. Address Proof of Business Location
4. PAN Card of the Company / Proprietor
5. Aadhar Card / Voter ID
6. Scope of the Business
7. Organizational Chart
8. Letterhead and Company Logo
9. GST Registration
10. List of Products / Services
The certification process typically involves several key steps:
• Gap Analysis: The organization assesses where its current processes stand in relation to the ISO standard.
• Implementation: Necessary changes are made to align with ISO standards, such as revising procedures or introducing new policies.
• Internal Audits: The organization conducts internal audits to ensure compliance.
• Certification Audit: A third-party certification body conducts an audit to verify that the organization meets the relevant ISO standard.
• Certification Award: If successful, the organization is awarded ISO certification.
• Continuous Improvement: Regular audits and reviews are conducted to ensure continued compliance.
Benefits of ISO Certification
• Improved Reputation: Being ISO certified enhances the organization’s credibility and trustworthiness.
• Customer Satisfaction: ISO standards focus on quality and meeting customer expectations, leading to better customer satisfaction.
• Operational Efficiency: The standardization of processes often results in better efficiency and fewer errors.
• Market Access: Many international and corporate clients require suppliers to have ISO certification.
• Risk Management: ISO standards often involve risk assessments that help identify potential issues before they arise.
Duration and Maintenance
ISO certifications are typically valid for three years. However, organizations are subject to periodic surveillance audits (usually annually) to ensure ongoing compliance. At the end of the three years, organizations must undergo a re-certification process.